Twitch Streamer LosPollosTV, best known for his NBA 2K videos and Fortnite streams, received a major backlash from the gaming and Twitch community after a trending Reddit post called him out for refusing to refund the mistaken donation.
A donator to the stream allegedly sent $350 instead of $3.50, who asked the streamer to help correct the error after the fact. In response, LosPollosTV loses his cool on stream where the clip takes place (language warning).
A day after the backlash, LosPollosTV tweeted evidence of him returning the amount to the donator. However, he made the mistake of posting the donators full name to his audience, which is known as “doxing,” which leads to the possibility of his viewers finding more personal information of the donator and harassing him.
Doxing is a bannable offense on Twitch that can lead to a ban on the user. This just happened to popular Twitch streamer “CodeMiko,” who doxed a troll and was banned for two weeks. A ban for a Twitch streamer means they would lose all that income for the ban duration, and very infrequently may return with reduced account benefits.
In defense of LosPollosTV, it is not uncommon for internet trolls to rack up chargeback fees on streamers out of spite. In the case that it has happened a handful of times to him, I think I would share the same frustration. However, making the mistake of doxing the donator (whether intentional or not) may put his Twitch account at risk which digs the hole deeper.
Viewers may believe streamers take for granted the fortunate position of making money by playing video games and entertaining, and reactions like this easily generate backlash based on that belief. If this were handled calmly off stream where he and the donator could have figured out a better solution, then I doubt the backlash would have ever happened in the first place.