(LOOTPRESS) – February 11th is 2-1-1 Day, celebrating the go-to resource, 2-1-1, which completed over 100,000 connections in 2024 to help people in West Virginia access help for immediate or long-term challenges.
211 is a free, confidential, 24-hour Information and Referral Service that connects West Virginia’s residents with health and human services support. Anyone in need of information can call 211 or text 898-211 to reach a trained 211 Community Resource Specialist. In 2024, the statewide service received 25,569 phone calls from people all across the state.
West Virginia 211 is supported by the local United Way offices throughout the state.
United Way of Southern West Virginia Executive Director Trena Dacal said, “Almost 7,000 calls to 2-1-1 originated within the counties served by our United Way of Southern West Virginia in 2024. Our compassionate 2-1-1 Specialist connects those callers to resources like utility assistance, food pantries, Meals on Wheels, home health care, and support for children, youth, and families. Calls are made for basic needs, but calls are also received for everyday information like child development screening or free tax filing support.”
A vast amount of local information is available through the service, including health and mental health resources, health insurance information, support for older Americans, veterans, and people with disabilities, home health care, legal resources, and more. If you or anyone you know needs emergency or everyday help, call 211. With 100% statewide coverage, trained experts can connect you 24/7 to locally available resources.
If you or anyone you know needs help, call 211, text your zip code to 898-211, or visit wv211.org
