MINGO COUNTY, WV (LOOTPRESS) – The Public Service Commission of West Virginia ordered a troubled southern public service district to submit a 10-point corrective action plan to address customer complaints and also told it to make an adjustment to one of its rates.
The Commission stopped short, however, of declaring the Mingo County Public Service District was distressed or failing, nor did the PSC appoint a receiver to operate it.
Several hundred customers suffered loss of water because the system could not adequately treat water taken from the Tug Fork of the Big Sandy River. The 4,289-customer system, with its plant based in Naugatuck, Mingo County, could not handle the water cleaning process because its sediment tanks were full.
“Staff conducted an investigation and found the facility was in very poor condition along with several safety issues,” the Commission noted in an order issued late Tuesday.
The system was ordered to provide a plan to correct a deficiency in the number of employees, replace failed and outdated equipment, address state regulatory agency violations, restore equipment redundancy, alleviate safety issues, install new equipment and telemetry for tanks, provide safe and continuous water service, develop an asset management plan, and seek immediate and long-term funding to deal with its problems.
The district was ordered to file quarterly status reports with the Commission.
It was also told to amend its leak adjustment rates.
More information on this case can be found on the PSC website:www.psc.state.wv.us. Click on “Case Information” and access Case No. 25-0027-LRR-PWD-GI.







